Welcome to our online store. Our store is a division of Classic Charms LLC

Check out Classic Charms our Parent Site - the largest Charm House on the internet!


Classic Earrings
A division of Classic Charms LLC
301 Brushy Creek Rd, #102
Cedar Park, TX 78613

(512) 249-0220
Toll Free (866)324-2767
Fax: (512) 249-0257
Support@classiccharms.com

F A Q 'S We've posted our Frequently Asked Questions to help answer your most common questions to our customer service department. If you do not find the answers to your questions here, call our Toll Free Number (866) 324-2767 and a friendly Classic Charms Associate will be happy to assist you.


How can I place an order?
What type of payment options do you accept?
When will my order be processed?
What are your shipping methods?
What are your shipping rates?
Do you offer international shipping?
How do I get my free shipping on my order?
What are your Store Hours?
Do you charge Sales Tax?
What is your return policy?
How do I know if an item is out of stock?
How do I know if my order has been shipped?
How do I track my order?
I only received part of my order, how do I know when I will receive the rest of my order?
I can't find what I am looking for - what do I do?
Why did the price go up on my order?

How can I place an order? We offer several ordering options. You may place any item in your shopping basket and click on CHECK OUT or EXPRESS CHECK OUT through Yahoo! Shopping. You may feel safe that your credit card and personal information is secure through the encryption system used by Yahoo! If you prefer, you may call us to place your order, toll free (866) 324-2767 If calling in your order, be sure to have your Item #, Quantity, Method of shipment preferred, if you want your item gift wrapped, your billing and shipping name and address, (name as it appears on the credit card, with the billing address of the credit card), a daytime telephone number and an email address we may contact you once we ship your merchandise.

What type of payment options do you accept? We accept Mastercard, Visa, Discover, American Express Payment. We also will accept a Money Order or a Cashier's Check. The money order or cashiers check must be received by our office prior to processing your order. Please mail your money order or cashiers check to:

Classic Charms
301 Brushy Creek Rd #102
Cedar Park, TX 78613
Attn: Order Processing


When will my order be processed? Please be aware orders are shipped in the order they are received. Please check your email after placing an order, we will contact you by email if there are any problems with your order.

What are your shipping methods? We use UPS, or USPS Priority Mail for all our deliveries. Choose from UPS Ground, UPS 3 Day Saver, UPS 2nd Day Air, UPS Next Day air Saver (by end of day), UPS Next day air AM (by 10:30am), USPS Priority Mail (Insured), or USPS Express Mail (1-2 days delivery depending on zip code) for our shipments. Choose your method of shipment when ordering.

What are your shipping rates? Shipping Charges as follows:
USPS Priority Mail Insured $ 8.95
USPS Express Mail (sat - sun) $40
UPS Ground $12
UPS 3 Day Saver $25
UPS 2nd Day Air $35
UPS Next Day Air Saver $50
UPS Next Day Air AM $85
UPS Next Day Air (Saturday) $100

Please Note: UPS will require a signature. We will not waive signature. If no one will be available for signature release, choose USPS Priority Mail. UPS will make three attempts to deliver your package. You will receive an email notification when your item has been shipped, with the Tracking number, so you can track your packages online. USPS Priority Mail cannot be tracked online.

Do you offer international shipping? No we do not.

How do I get my free shipping on my order? You can enter "free-shipping" as the coupon code at checkout (without quotes) to receive FREE USPS Priority Mail Shipping on your order. If you select a different method of shipping, and enter this code, it will deduct $8.95 from your order only.

What are your Store Hours?
Our store hours are from9am to 5pm CST Monday through Friday however Customer Service Representatives are available every day 9am - 9pm. Orders placed on Saturday or Sunday or after business hours will be processed on next business day.

Do you charge Sales Tax? Our company is located in Texas, so 8.25% sales tax will be added to your order if it is being shipped to a Texas address. If being shipped to any other address, no sales tax will be added.

What is your return policy? We do not accept returns on earrings, for health reasons.

How do I know if an item is out of stock? We have thousands of items online, as well as in our store, so our inventory changes daily. If an item is out of stock when your order is placed, you will be notified via email. Be sure to supply proper email address when placing your orders, as this will be how you will be contacted.

How do I know if my order has been shipped?> You will receive a shipment notification (via email) when your order is actually shipped out, with the UPS Tracking # (USPS Priority Mail has no tracking #s).

How do I track my order? US Postal service orders cannot be tracked, however all UPS orders can be tracked at their website (www.ups.com). Type in your tracking # and their system will be able to give you up to date information on your shipment.

I only received part of my order, how do I know when I will receive the rest of my order? Typically most items are only out of stock for 2-3 days, but we will email you when your back ordered item ships out. We will supply a new tracking # for you.

I can't find what I am looking for - what do I do? Use the search button on our site to do a search by either name of item (i.e. Pearl Earring), or by item # (if you have seen it before). If you still cannot find it, email us or call us and we will let you know if its an item we carry thats not on the site, or if we can get it for you. We have thousands of earrings, not pictured on our site, so if you cannot find it, let a Classic charms associate assist you in locating it!

Why did the price go up on my order?Because of unpredictable market fluctuations in the price of gold and silver, prices are subject to change without notice if an item is not in stock. Please note because of todays gold and silver market, all Gold and Silver item pricing will be adjusted accordingly with the current market. You will be notified by email of current pricing before processing your order.

This is what our Customers have to say:

Had what I was looking for and made my Mom extremely happy when she received the beautiful jewelry. Thanks!
Great quality...great site! Very happy with my purchases-thanks!
Overall great experience. The earrings arrived on time and as represented at their website. Website was very clear, easy to use.
Great sale! More value than what I hoped for and no problems at all with the delivery. Thank you so much!
I would happily use this merchant again.
Wife loves them. Worth the price.
My shopping experience with Classic Earrings was very pleasant, my mother absolutely loved the ones I purchased. I definitely will be shopping here again. Great selection !
This sale was excellent, I phoned in to ask a question about the item and they answered it no problem. The earrings are beautiful, and the person who they were bought for loves them. Thanks!!
This is my first time to order from you. I am so impressed with your service. I will definitely recommend doing business with your company.
Great Quality!! Received merchandise quickly.
Order was processed and delivered quickly. I was very happy with my purchase when received. Would definitely do business again. Thanks,
I just love my earrings! They are beautiful and look like they cost a lot! Thank you for your website! I plan to shop there more often. Great service and delivery!
Great interaction! Thanks!
After buying the earrings I wanted I wanted to buy the necklace that matched. Although it wasnt on the earring page I inquired Classic Earrings and they found the matching necklace and included it in my order. Everyone was very helpful. The shipping was excellent. I think I only paid $5-$8 to receive my order from Fedex in 3 days. I will definitely buy other items from them in the future.
Everything was excellent. The earring were beautiful and the recipient loved them.
I found this merchant to be very pleasant to deal with. I spoke with them twice on the phone and the rep was very nice and helpful. I would definitely purchase from them again and I would also refer other people to them.!
Each item ordered was exactly as pictured and I am very pleased with the quick delivery and the price.
This was a painless shopping experience. Quick and easy. Thank you!